Etundra Reviews
Etundra Customer Reviews (18)
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Awesome Customer Assistants
The folks helping me out on the phone and online chat were amazingly knowledgeable and helpful. Got great advice on choosing the right equipment for my needs. Keep up the good work by your support team!
Quick Fixes in a Pinch
Needed a part ASAP for a grill that just broke and they got me the right one within a couple hours via same-day shipping. You guys saved the day - really appreciate the quick response time!
No Hassle Returns
Had to return an item and they made it totally painless. Quick refund with no issues at all. Great policy - I appreciate companies that make returns easy breezy.
Kept the Kitchen Going
Replacement parts arrived on schedule, with everything I needed to fix critical equipment issues. Really saved us during a busy period. Equipment up and running in no time - don't know what we'd do without you guys.
Reliable Workhorses
The equipment I got from here continues to perform like champs day after day. They've held up beautifully under heavy use. Would 100% buy from them again in the future.
Couldn't Ask for More
Got everything I ordered quickly and exactly as described on the site. Super happy with the Nutrifaster fryers - heat up fast and perform like a dream. Everything works perfectly so far - awesome job!
Amazing Selection of Quality Restaurant Equipment
These guys have got it all when it comes to restaurant supplies. From the essential fryers and griddles to vitally important small wares, they've got exactly what you need at fair prices.
Money Well Spent
Bought a commercial stainless steel prep table and it's honestly the best purchase we've made for the restaurant. High-quality materials and construction - will last for years. Well worth the investment.
Super Fast Shipping Rocks
Ordered some replacement filters on Friday afternoon and they arrived Monday morning! The free fast shipping is dope. Products in perfect condition too. Up late night shipping for the win.
Easy Peasy Online Ordering
Placing an order on their site is super simple and straightforward. All the info you need is right there and the checkout process a breeze. Def recommend ordering online from these guys.
Etundra Customer’s Q&A
Etundra FAQs
About etundra.com Prices and Cost?
etundra.com is a platform that offers a wide range of restaurant equipment. The website provides a Restaurant Equipment Buying Guide which contains information on major pieces of restaurant equipment, from ice machines to ranges to fryers. This information is provided by industry insiders who have dealt with every conceivable kind of food service equipment. The website also offers a variety of commercial kitchen items like color-coded knives and cutting boards, dishwashing machines, flatware, food processors, gas ranges, Hobart mixer attachments, hood filters, ice machines, planetary mixers, and refrigeration units. The prices of these items are not explicitly mentioned. However, customer reviews suggest that the website offers fair prices and quick and accurate service. The website is also easy to navigate. However, there are also reviews mentioning issues with order processing and customer service. It's recommended to check the website for the most accurate and up-to-date pricing information.
About etundra.com Popular Products and Services?
Etundra.com, also known as Tundra Restaurant Supply, is a leading distributor of food service equipment, supplies, and parts to innovative restaurant concepts. The website offers a variety of products and services, including restaurant management and operations, recipes & eats, and restaurant trends and news. They provide creative ways to show employee appreciation, mastering the art of customer reviews, and adding healthy dishes to your restaurant menu. They also offer advice on what to consider when buying restaurant takeout containers and the best soup recipes to attract winter customers. Essential catering products and serveware for holiday events are also available. Popular pies and must-have pie products are featured as well. The website also features popular items at the bottom of the product pages, links at the top to helpful articles and posts, faceted navigation to narrow down your search, and fewer clicks to reach the products you're looking for.
What are some popular products on etundra.com?
On etundra.com, popular products include Hi Temp Dish Detergent, Liquid Laundry Detergent, Surprise Bowl Cleaner, 1 5/8 in Stainless Steel Tubing, Low Energy Sanitizer, 1 Gallon Hi/Lo Temp Rinse Aid, 20 gal Lettuce Crisper, 5 Zyme Lemon Trap & Drain Cleaner- Gallon, Citrus Neutral Cleaner, 44\" Pre-Rinse Hose, Standard Duty Cleaner Degreaser, Floor Glow Neutral Floor Cleaner, 1 Gallon Pot/Pan Dish Soap, and 32 gal Lettuce Crisper. These items are found in the Tundra section of the website. In addition, the site also offers a variety of baking products for making popular pies. The website also features restaurant equipment staples like ice machines, griddles, bakery equipment, prep equipment, and refrigeration equipment.
Can I order from Etundra if I'm not a restaurant owner?
Yes, Etundra, also known as Tundra Restaurant Supply, does not restrict its services to restaurant owners only. It is a leading distributor of food service equipment, supplies, and parts to innovative restaurant concepts. Therefore, anyone can order from Etundra, whether they own a restaurant or not. They primarily ship within the continental United States but have partnered with a trusted third-party company, International Checkout, to fulfill orders for international customers. So, even if you're not in the United States, you can still place an order. Please note that shipping rates and policies may vary depending on the location.
About etundra.com Payment Method?
On the website etundra.com, once logged in, all the necessary information is located on one page. This includes the payment method, shipping address, contact information, helpful links, and order history. The checkout process is designed to be user-friendly, with a new shipping policy that lowers rates across the board. This means more savings for the customer. The checkout process from shopping cart to completion only takes three steps. Please note that this information is based on the most recent data available and may have changed. For the most accurate information, it is recommended to visit the website directly.
etundra.com Return Policy?
The return policy of etundra.com is as follows: Returns seem to be an awful process with the customer having to pay for shipping and documenting their return order for the convenience of the seller. Then, a customer gets docked a restocking fee. The product ordered can be very different from the website description and if it can't be used, the customer would have to pay a 20% restocking fee and return shipping on a product that they inaccurately described.
As for the shipping policy, etundra.com primarily ships within the continental United States. All shipping rates quoted on etundra.com are currently for contiguous U.S. shipments. For customers requesting shipment to Hawaii or Alaska, they will still quote contiguous U.S. rates, but will contact you once the order has been placed to provide an updated shipping quote before the order is processed. For orders shipping internationally, they have partnered with a trusted third-party company, International Checkout, to fulfill orders for their international customers. They have thousands of items that ship free within the continental United States. To find their free shipping items, just look for a specific logo on the product page. When you add the item to your shopping cart, you’ll see that free shipping is added for that product when checking out. Free shipping is not valid on expedited shipping orders. Items with the following Stocked ItemStocked badge are items that Tundra stocks. These stocked items typically ship out same day Monday through Friday (excluding holidays) when the order is placed before 5:00 PM MST. Items designated as Quick Ship PlusQuick Ship Plus have been carefully curated as quick-moving, must-have products for your restaurant or commercial business. These items are stocked in their Colorado warehouse and typically ship out same day Monday through Friday (excluding holidays) when the order is placed before 5:00 PM MST. They have a new shipping policy that lowers rates across the board – that means more money in your pocket! And from shopping cart to check-out, it only takes 3 steps!